Frequently Asked Questions
I submitted my form, what's next?
We have received your form with your details, we will get back to you within 24 hours to confirm and give estimate or request additional information. When appointment is confirmed we will send you a deposit invoice to secure your spot.
Do you require a deposit?
Yes, a 25 dollar deposit is required to book appointment and will be applied to your total amount.
Is my deposit refundable?
Your deposit is refundable if canceled 24 hours in advance of scheduled time. We reserve this time for you and no other clients.
If weather is forecasted for the day scheduled, you will can reschedule for a future date.
Hidden defects and damages?
Be aware that sometimes a dirty car can hide damages underneath and a freshly detail car may expose these areas. We offer advice on how to proceed with any damages or failing areas on your car either with us or third party services.
TRXDetail documents all vehicles with video and images before starting on vehicle.
How can I pay?
You will pay after we walk through your vehicle. We accept Apple Pay and Tap and Chip from major credit cards.
How can I prepare for my appointment?
- We kindly ask our clients to clear any large items and trash from your Interior and Trunk.
- If possible place your car in a shaded area.
- Find out if your HOA allow mobile services to take place.
- Notify us of any newly painted surfaces or sensitive areas.
Do you need access to water or electricity?
We are fully mobile equipped and attempt to preserve water where we can. If you have access to a water source we would prefer this method. We have our equipment on a Inverter that is quieter than your average Gas generator.
Do you do maintenance details?
We are able to offer a maintenance plan on a weekly, bi-weekly and monthly service schedule to keep your car clean and shining after your first appointment.
How long does a detail take?
We strive to provide a quick and detailed service on all packages but we recommend having a pretty open schedule the day of the detail as some details can take up 1-4 hours depending on the package chosen.
We do our best to provide you with a accurate estimate.
How long will my detail last?
A detail is a reset of your vehicle and requires maintenance to up keep the protection. Daily drivers should schedule regular washes after a full detail.
Using an Automated or Express wash will wear down the protection as those services use strong chemicals and aggressive methods to clean your vehicle. The use of these services may require a full exterior detail.